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IT TechHelp is the focal point for the FIT community to interact with, gain assistance from, and talk with trained personnel about computer network, telecommunications, and internet services.

Support Hours

Monday - Friday, 8:30 am - 10:00 pm (Closed when the college is closed - View Academic Calendar)

Student Laptop Walk-in Support

Monday - Friday, 6:00 - 10:00 pm

Contact TechHelp to submit a support request for login/password issues, break-fixes, printing, report creation - Business Office, equipment installation, telecommunication issues, cable TV, etc.

Check out the IT TechHelp Self Service!
Search the knowledge base, read FAQs, read tutorials and watch instructional videos about: FIT email, FITnet Wireless, MyFIT, cable TV, and more.

  • By email
    Write to TechHelp@fitnyc.edu. Please include as much detail as possible. A Client Services representative will reply to the same email address used to send the mail. Responses will be sent in the order in the order in which the emails were received.
  • By phone
    Students should call 212-217-HELP (4357)
    Faculty and Staff should call 212-217-TECH (8324)
  • In person
    Students visit C307A
    Faculty and Staff visit C305B
  • Social Network 
     FIT TechHelp  @FITTechHelp

 

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