Ryan Jacoby leads IDEO’s Business Design discipline. He is passionate about designing new experiences for users and growth businesses with his clients. Working across industries such as retail, financial services, healthcare, and consumer goods, Ryan helps clients to uncover and architect new ventures, envision new brand platforms, and design new communications, products and services. Ryan is a frequent speaker and author on the topics of growth and innovation. Recently he has co-authored three pieces on these topics: "Embracing Risk to Learn, Grow and Innovate" and "“Decisions by Design: Stop Deciding, Start Designing" in the Design Management Review and "Embracing Risk to Learn, Grow and Innovate," Rotman Magazine. You can follow him via his blog do_matic at http://www.ryanjacoby.com and on Twitter (http://twitter.com/jacobyryan).
Karen Grant is Vice President and Global Beauty Industry Analyst for The NPD Group. In this role, she provides a comprehensive view of the market – coupling expertise on brand management with the strategic insights of market research. Regarded as the beauty industry expert, Grant’s concentration is on uncovering emerging market trends, brand vulnerabilities, and opportunities. Her expertise is in providing market insights and evaluating new and missed client opportunities and competitive threats. She provides ongoing consultation to the leading retailers and beauty manufacturers, as well as top financial institutions. As NPD's beauty industry spokesperson, Grant also provides industry insights on key trends and has been a featured speaker for major associations such as HBA (Health and Beauty America), CEW (Cosmetic Executive Women), and The Fragrance Foundation. She is frequently quoted in print publications like The New York Times, The Wall Street Journal, Women's Wear Daily, Fortune, and Forbes, among others. Additionally, she has appeared on "TODAY," "CBS Sunday Morning,” and "NBC Nightly News."
Designer, photographer, filmmaker, respected author and sought-after public speaker Marc Gobé focuses on connecting brands emotionally with people in a positive way. As President of Emotional Branding LLC, an experimental think tank, Marc and his daughter Gwenaelle Gobé, Creative Director, offer insight into the trends that move consumers and ideas that inspire marketers through their website EmotionalBranding.com. Marc authored the bestselling book Emotional Branding: The New Paradigm for Connecting Brands to People. In 2002 he followed up with Citizen Brand: A Treatise on Corporate Responsibility and in 2007 he released Brandjam: Humanizing Brands Through Emotional Design. Marc's books champion the role of design and creative collaboration in building successful brand innovation that taps the roots of human emotion.
Wendy Liebmann is founder, CEO & Chief Shopper of WSL/STRATEGIC RETAIL, retail strategists and shopping futurists. For 20-plus years, WSL/SR has helped worldwide clients understand shoppers and “shopping life,” and how to use that knowledge to drive shoppers to buy more. Wendy has extensive global experience in strategic marketing, retailing and research, first in her native Australia where she learned to be a passionate shopper, then globally. She writes The EDGE, a monthly trendletter on emerging shifts in the global shopping landscape. She is frequently called upon by the media to provide insight into the retail environment and shopping. She is regularly cited by The New York Times, The Wall Street Journal, Associated Press and appears on CBS, NBC and ABC Evening News, The Today Show, CNN, among others. She is a recognized speaker, addressing organizations in the US and internationally.
Dawn leads the retail design practice for NBBJ, an award-winning global design firm, with deep experience and knowledge of global brands, retail strategy and design. Her work spans a full spectrum of project scales from highly detailed small boutiques and restaurants to large scale urban center landmark developments. Dawn collaborates with design studios in Seattle, New York, Shanghai, Los Angeles, London, Columbus and Dubai for key clients worldwide. She is a frequent presenter at industry leadership and design conferences including Intercontinental Group of Department Stores, Euroshop, and the International Retail Design Conference. Additionally, Dawn is an expert columnist for the US national publication Commercial Property Executive. She is also a LEED accredited licensed architect, and internationally recognized for creating compelling and award-winning environments for the most successful developments and retail brands globally.
Kelli Coleman is the Vice President Product Design & Development for Walt Disney Parks & Resorts. She is responsible for the creative and product development for merchandise. Kelli leads the Product Development team, the Franchise Management team, as well as the Special Events team for the Merchandise line of business. She also leads Disney Design Group, which is a group comprised of Design Managers, Character Artists, Graphic Designers, and Production Artists who are nationally renowned for their creative designs. Kelli also works in close collaboration with the executive merchandise leadership teams at the Disneyland® Resort, Hong Kong Disneyland® Resort, Tokyo Disneyland® Park, and Disneyland® Paris Resort to develop the product and merchandise strategies for each of their businesses worldwide.
Jeff Gordinier is the Editor-at-Large at Details magazine and the author of X Saves the World: How Generation X Got the Shaft But Can Still Keep Everything from Sucking, which Viking published in 2008. He graduated from Princeton University and has written for a variety of magazines and newspapers, including The New York Times, Esquire, GQ, Elle, Spin, Fortune, the Los Angeles Times, and Entertainment Weekly. He is also a frequent contributor to PoetryFoundation.org and has collaborated in the creation of advertising copy for the David Lipman Agency in New York. His journalism has been included in anthologies such as Best American Non-required Reading and Best Creative Nonfiction, and he has participated as a speaker and panel moderator at places like the University of Pennsylvania, New York University, the Philip Johnson Glass House in Connecticut, and the Art + Environment Conference in Nevada. Fast Company named X Saves the World one of the 10 Best Business Books of 2008.
Karen Shadders is the Vice-President of Health and Beauty Care for Wegmans Food Markets in Rochester, New York. Karen’s career at Wegmans has taken her from the role of Employee Representative through positions in Merchandising and into Operations as a Wegmans Store Manager. Karen’s most recent position as Vice President of People involved leading the Staffing, Employee Relations, Leadership, Diversity, Privacy/Compliance, Training and Employee Development functions for Wegmans. Currently, as Vice President of Health and Beauty Care, Karen is responsible for the health, personal care and beauty businesses across Wegmans 75 stores. She holds a Masters degree in Strategic Leadership from Roberts Wesleyan College and a Bachelors degree in Business Administration from Spring Arbor University. Karen also has received her certification as a Certified Employee Benefits Specialist through the Wharton School.
Alexandra Wolfe is a former contributing editor to Conde Nast Portfolio. She has written for publications including the New York Times, New York magazine, the New York Observer, and the Wall Street Journal, where she wrote design and lifestyle features for the Weekend Journal section. Before that, she was a reporter at the New York Observer. She is currently freelancing for Vanity Fair, Marie Claire and Conde Nast Traveler.
Kit Yarrow is a professor of both psychology and marketing at Golden Gate University, and their 2009 Outstanding Scholar. Her 2009 book, Gen BuY: How Tweens, Teens and Twenty-Somethings are Revolutionizing Retail was described by Publisher’s Weekly as, “a must-read for all who hope to keep their companies relevant and viable.” Kit has been a visiting professor of consumer behavior at universities around the world and she’s consulted to businesses including General Electric, Del Monte, and Nokia. She's a frequent speaker on topics including The Post-Recession Consumer and Generation Y. As a recognized consumer expert, Kit is often called upon by the media to explain and predict consumer behavior. So far this year she’s been quoted in publications ranging from The New York Times and U.S. News and World Report to Everyday With Rachael Ray; and appeared on The Today Show and NPR’s Marketplace. Kit blogs for The Huffington Post and Psychology Today.