Work Orders

What is a work order?

A work order is a request related to space maintenance that can usually be completed within a time frame of 1-7 days. To request general maintenance to a building or a space, please submit a work order in the UG2 system. Work orders can include the following: 

• General building repairs and maintenance
• Mounting and assembling items
• Ceiling tile, wall, and shade repairs
• Outlet and lighting repairs
• Janitorial services
• Furniture/equipment removal & transfer
• Painting (please allow 3 months for completion)

How to Follow up on a Work Order

You may follow up on a work order by contacting the UG2 department at extension 4420 and speaking with a representative. Please have your work order number ready for reference. 

Work Order Escalation 

You may escalate a work order to the Office of Academic Affairs in the event that you are having trouble getting a timely resolution. Please fill out the Work Order Escalation form in its entirety and allow 1 business day for review and response.