Student Health Insurance 2023-2024

Insurance cards are available online to students who did not waive the school health insurance after the waiver deadline. If you need an insurance card before the waiver deadline, you need to confirm your enrollment by going to haylor.com/FIT and clicking Full-Time Waive and/or Enroll. Your enrollment will be processed and your insurance card will be available for download or print after 3-5 business days.

How to download the insurance card:

1. Go to Aetna Student Health site
2. Enter your FIT student ID# (without the @ symbol) and date of birth.
3. Click the Print Card button to print. 

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Aetna Student Health Open Choice PPO
1-800-966-7772
List of Network Providers

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Please submit all claims with patient name and identification number. You may use the Claim Form (.pdf) for reimbursement.

Mail to:
Aetna Life Insurance Company
PO Box 981106
El Paso, TX 79998
1-877-480-4161

For questions regarding claims, please contact:
Haylor Freyer & Coon
1-866-535-0456
[email protected] 

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For coverage, present your ID card at the pharmacy when dropping off your prescription. If you have not received your ID card, you may pay for the prescription, then complete the Prescription Claim Form (.pdf) for reimbursement.

To locate a participating pharmacy, please visit the Aetna Pharmacy Directory or call 1-888-792-3862. For more information on prescription coverage, please call Haylor at 1-866-535-0456.

Mail Service Prescription Drug Program

Medications that are taken for a chronic condition can be filled for up to a 90-day supply through CVS Caremark® Mail Service. A 90-day supply of a prescription can be filled with a co-payment that is 2 times the co-payment of a 30-day supply.

Electronic prescriptions can be sent to Aetna Rx Home Delivery. If mailing prescription, complete the mail-in order form (.pdf) and mail to CVS Caremark® Mail Service.

CVS Caremark® Mail Service
PO BOX 94467
Palatine, IL 60094-4467
Phone: 1-888-RX AETNA (1-888-792-3862)
Fax: 1-888-472-1128

Prescription Override Option

For students who are traveling abroad and need to fill more than a 3-month supply of a prescription, student must contact Aetna at 1-800-966-7772.

Please note: Network pharmacies can process up to three months at the point of service therefore a vacation override would not be necessary unless the requested time frame exceeds three months. However, the member must have enough refills in his/her treatment regimen to accommodate the request.

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For information on the following health programs, visit the Aetna Student Health Programs page.

• Vision
  Savings on eye exams, glasses, contacts and more.
• Fitness
  Save on gym memberships, health coaching, fitness gear and nutrition products that support a healthy lifestyle; including: Health coaching, at home weight loss programs, wearable fitness devices, group fitness on demand, healthy food options delivered to your home, yoga, meditation and wellness programs.
• Natural Products & Services
  Get a natural health boost with discounts on massage therapy, acupuncture, chiropractic care, nutrition services with registered dieticians, and savings on popular products from health and fitness vendors.
• Weight Management Discounts
  You can get discounts on Jenny Craig® weight loss programs and Nutrisystem® weight loss meal plans.
• Aetna Maternity Program
  You deserve plenty of support during this time. And you’ve got it — with a program to support you during and after your pregnancy.

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On Call International
1-866-525-1956 (inside the US)
+1-603-328-1956 (outside the US)

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