Online Ordering

Preparing and Emailing Your Job

order instructions diagram, complete instructions are in the page text

All services available for currently enrolled FIT students; FIT staff, faculty and departments. Alumni jobs not accepted. 

Updated service changes and hours of operation.

  • Complete order form
  • Gather your files! Acceptable file formats: psd, jpeg, jps, tiff, png, ai, pdf, stl
  • Create a folder labeled with your name and date. Copy the files inside it.  Email the folder to [email protected]. 

Submit files the size you need them for budget poster, inkjet and laser printing because we don't edit customer files by changing file sizes.  If you want your files to proportionally reduce or enlarge to fit the paper size of your choosing, choose the "Resize to Fit" option. Remember there's no borderless printing so please see margin guidelines below.

Margin guidelines -- no borderless printing:

    • Laser Prints & Inkjet Sheets -- No borderless printing. 1/8" - 1/4" uneven border around paper
    • Inkjet Poster, Specialty Media, Budget Posters, Fabric Prints, Large Format Copies -- 1/8" - 1/4" on both sides of the roll width.
    • Vinyl Stickers (print and cut) -- Maximum width is 21". Minimum length is 6"
    • Vinyl Stickers (printing only / no cutting) -- 24" vinyl rolls. File should be no larger than 23" in width and 120" in length. Minimum length is 6"
    • Vinyl Stickers (cutting only) -- 24" vinyl rolls. File should be no larger than 21" in width and 60" in length. Minimum length is 6"
    • Laser Cutting -- Maximum material / file size is 24"x48". Leave 1/4" around entire laser cut file
       
  • Cropmark or Trim mark info
  • Laser (toner-based) printing limit -- 50 prints per job
  • Sample book -- available at our front counter or view video. Small swatches available at service desk by request.
  • Paper weights can be found here
  • Inkjet fabric composition can be found here
  • File setup and print colorspaces --  Adobe RGB 1998. RGB color mode
  • Adobe Illustrator --   outline fonts and embed or include linked images with file(s)
  • File resolution -- 300dpi.  View our Photoshop resolution and sizing tips video 
  • No rush orders
  • Self-service trimmers -- board and paper trimmers available 9:00am-4:45pm M-F for students, staff, faculty and departments on a first come, first serve basis during semesters. 
  • File color vs. print color -- we offer color-calibrated monitors for soft proofing files prior to submitting an inkjet sheet, poster, fabric, specialty media or vinyl sticker job. Soft proofing provides a close preview of how your file's colors will look when printed on our printers. This is done in Photoshop where you can then make color adjustments to your file as needed for subsequent submission. Instructions provided.

Step One

Check to see if there are changes to any of our services or product offerings before placing an order. Sometimes we have to temporarily suspend a service, product, change a turnaround time, etc.  Please note that all substrates (paper, fabric and vinyl) are subject to change without notice.   

Choose a service and download a fillable pdf order form below, save it to your local computer drive, open and complete it using Adobe Acrobat or Reader. Reference our Services & Pricing guide (.pdf) for service details and prices.  Forms are pdfs and may require Adobe Acrobat or Reader.

laser prints order form p d f Inkjet sheets order form p d f Inkjet posters order form p d f Budget posters order form p d f Fabric prints order form p d f
Laser Prints Order Form (.pdf) Inkjet Sheets Order Form (.pdf) Inkjet Posters Order Form (.pdf) Budget Posters Order Form (.pdf) Fabric Prints Order Form (.pdf)
Specialty media order form p d f Book binding button link Button pins button link 3d printing order form p d f Large format black and white copies
Specialty Media Order Form (.pdf) Spiral Binding Order Form (.pdf) Button Pins Order Form (.pdf) 3D Printing Order Form (.pdf) Large B&W Copies Order Form (.pdf)
Vinyl cutting order form p d f Laser cutting order form p d f Vacuum forming order form p d f    
Vinyl Stickers Order Form (.pdf)   Laser Cutting Order Form (.pdf) Vacuum Forming Order Form (.pdf)    

Step Two

Prepare and save your order form(s) and file(s). 

Button pins: Add your images to a button pin template and include this file with your completed Button Pin order form.

Spiral binding: Include both a completed Laser Print and Spiral Book Binding order form along with your files.  Single-sided printing only. We bind using our laser prints only.

Step Three

Create a folder labeled with your name and date onto your local computer drive and place a copy of your file(s), order form(s) and any other necessary documents inside.

Step Four

Connect to your FIT Google Drive associated with your FIT email address (your job will be rejected if you use a non-FIT email address). Upload the folder and share it with [email protected]. 

Need Guidance?

Custom tutorials and guides 

Turnaround Times

Turnaround time depends on the service. Annually during December and May, we typically have an increased demand for services so plan for a full business day (24hr) turnaround time for Laser Prints; Ink Jet Sheets; Ink Jet Posters; Fabric Prints; Spiral Bookbinding; Large Format Copies and Budget Poster jobs.

We cannot accommodate your requests to complete jobs at a specific time within the 24hr timeframe.

Hold, Rejected, Canceled Jobs

Respond in a timely manner to PrintFX's email notifications that we've either placed your job on hold or rejected it. The turnaround time will change based on the time you responded.  If we don't receive a response within 24hrs,  the job will be canceled.  For customer requested job cancelations, contact staff. If we didn't start the job, we can cancel it if it wasn't started.  If it was completed, customers are responsible for its full cost even if it is no longer needed.

Payment and Job Pick Up

Pay and pick up your job at PrintFX's service desk, Pomerantz Center, Room D529A.  Full payment expected at time of pick up.  Students with unpaid jobs will be emailed an unpaid job warning after one week and if the job remains unpaid, an academic hold will be placed on the account.

After receiving an email notification that your job is complete, add funds to your Campus Card via FIT's eAccounts website.  Instructions can be found here.  Alternatively, add funds using cash (no coins) or a credit and debit card at the Campus Pay Kiosks located outside Printfx;  FIT Library (Goodman Center - 5th floor);  CC15 (Feldman Center basement); Dubinsky Center. 

Departments

For budget transfers, complete an updated  PrintFX Supply Reimbursement Authorization Form (.pdf) to email along with your order form(s) and file(s).  PrintFX staff will reply with the cost of the job which needs approval before we can start it.  Double that amount for rush jobs.  Please note that the turnaround time does not start for your order until we receive an emailed response that your department approves the cost. If we don't receive the approval within 3 business days, the job will be canceled. We no longer accept running balances. Reimbursements brought to us from April 15th through June 30th will be transferred in the following fiscal year.

Form is a pdf and may require Adobe Acrobat or Reader.